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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. Will my moving company get rid of any extra trash? Yes, but they will charge you for any items they need to take to a waste disposal location, including the time required to drive to and from the area and the management fee required. What should I do if I haven’t finished packing by my moving day? If you realized you won’t be finished packing by your move date, make sure to inform your moving company as soon as possible. You may be able to hire professional packers to help you finish the job or move on a different date. Your movers may be able to pack up a small amount of items, but you will end up paying more for the move. How soon in advance do I have to book one of your movers or packers? This depends on the availability. However, you should contact a moving company as early as possible once your moving date has been confirmed. The summer months are always much busier so you may require more notice. What is an international move? This is a move where your items must cross an international boundary, regardless of actual distance. What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. How long do I have to inspect my belongings for lost or damaged items after the move? You generally have 60 days to perform this inspection and notify your moving company of any problems. Can my moving company store my items temporarily? Some moving companies will temporarily store your items in a safe storage facility. However, you have to pay for any warehouse valuation coverage, final delivery charges from the warehouse and any storage charges. What is a Bill of Lading? This is an official contract between you and your moving company. Can I ask my movers to place the furniture where I want in my home? Most movers will place the furniture where you would like. However, you need to remember that you are being charged per hour so decide where you would like the furniture to go beforehand. What should I do if one of my items is damaged during the move? Professional movers and packers do their best to ensure all your belongings arrive safely to your destination. However, damage sometimes occurs. In this case, please email or call your moving company as soon as possible with the details. |
